About Us

 

 

Electric Forklift Application Scenarios 

 

Electric forklifts are widely used in various industries due to their environmental friendliness, low noise, high efficiency, and easy operation. They are especially suitable for indoor operations and environments where clean and quiet working conditions are required.
The main application scenarios of electric forklifts include:

 

Warehousing and Logistics Centers

Electric forklifts are ideal for indoor warehouses, distribution centers, and logistics parks. They can efficiently handle palletized goods, stack materials, and transport items between different storage areas. Their compact design allows them to operate in narrow aisles, improving storage density and operational efficiency.

Manufacturing Factories

In manufacturing plants, electric forklifts are used for transporting raw materials, semi-finished products, and finished goods within workshops. They are particularly suitable for industries such as electronics, food processing, pharmaceuticals, and machinery manufacturing, where low noise and zero exhaust emissions are required.

Retail and Wholesale Stores

Electric forklifts are commonly used in large supermarkets, hypermarkets, and wholesale stores for loading, unloading, and arranging goods. They can work smoothly on polished floors without causing damage, making them suitable for indoor retail environments.
 

Cold Storage and Freezing Environments

Special electric forklifts designed for low-temperature conditions are widely used in cold storage warehouses and food processing plants. They can operate stably in environments as low as -30°C, ensuring efficient material handling in cold chain logistics.

Hazardous and Explosion-Proof Areas

Explosion-proof electric forklifts are used in industries such as chemical, petroleum, and gas, where flammable or explosive materials are present. These forklifts are designed with special safety features to prevent sparks and ensure safe operation.

 

Construction Sites and Outdoor Operations

Although electric forklifts are mainly used indoors, some models with enhanced tires and batteries can also operate in outdoor environments such as construction sites, yards, and loading docks, especially in areas where noise and emissions need to be controlled.

Airports, Ports, and Freight Stations

Electric forklifts play an important role in cargo handling at airports, seaports, and railway stations. They are used for loading and unloading containers, transporting luggage, and moving goods in terminal buildings and freight yards.

 

 

 

 

Xunang's main product lines include five categories: electric forklifts, lifting platforms, handling equipment, stacking equipment, and cleaning equipment. To better serve and satisfy domestic and international markets, the company continuously enriches and improves its product lines. Currently, Xunang is gradually moving towards a diversified enterprise model combining brand introduction, OEM manufacturing, and industrial product distribution, becoming a highly favored supplier. 

 

Xunang's mission is to be based in China and sell globally. Currently, its aerial work platforms and warehousing vehicles are exported to many countries and regions, including South Korea, Russia, Argentina, Indonesia, Dubai, Costa Rica, Malaysia, and Brunei, receiving widespread acclaim.

 

 

1. Pre-sales Service: Professional Consultation & Customized Solution Design

We provide you with one-stop pre-sales support:

Detailed Product Consultation: Provide in-depth explanations on core information such as product models, performance parameters, load capacity, lifting height, battery life and applicable environments of Xunang electric forklifts, and answer all your questions about product selection.

 

On-demand Requirement Analysis: Conduct in-depth communication with you to understand your specific operational scenarios (such as warehouses, factories, cold storages, ports, etc.), daily handling volume, work intensity and special requirements (such as explosion-proof, low-temperature resistance, etc.), and accurately match the most suitable electric forklift models for you.

 

Customized Solution Design: For customers with special operational needs, our R&D and technical team will customize exclusive electric forklift solutions, including product structure optimization, functional module upgrading and supporting equipment adaptation, to fully meet your personalized operational needs.

Cost-Benefit Evaluation: Provide professional cost-benefit analysis reports, compare the advantages of Xunang electric forklifts in energy saving, efficiency improvement and maintenance cost reduction, and help you make scientific purchasing decisions.

 

2. In-sales Service: Efficient Delivery & Standardized Installation Guidance
 

After confirming the order, we focus on ensuring the smooth progress of delivery, installation and commissioning links to help you put the equipment into use as soon as possible:

 

Global Efficient Delivery: Relying on a mature international logistics cooperation network, we formulate the most cost-effective and efficient logistics solutions according to your location (covering Europe, North America, Southeast Asia, the Middle East, Africa and other regions). We strictly control the quality of product packaging to avoid damage during transportation, and track logistics information in real time to feed back to you, ensuring that goods are delivered to the designated location on time.

 

Professional Installation & Commissioning: According to your needs, send professional technical engineers to the site for equipment installation and commissioning. Engineers will strictly follow international standard operating procedures to ensure correct equipment installation, and conduct comprehensive debugging on core components such as electrical systems, hydraulic systems and lifting systems to ensure stable equipment operation and meet design performance requirements.

 

Systematic Operation Training: Provide on-site or online operation training for your operators. The training content includes basic equipment operation, daily inspection points, simple fault judgment and safe operation specifications, ensuring that your team proficiently masters the correct use methods of the equipment and avoids safety risks caused by improper operation.

 

Order Tracking & Communication: Assign a dedicated order follow-up specialist to maintain close communication with you during the in-sales stage, promptly respond to your relevant needs for delivery, installation and training, and quickly solve various problems arising in the process.

 

3. After-sales Service: Comprehensive Guarantee & Timely Maintenance Support

 

We are committed to providing long-term and reliable after-sales support for global customers, ensuring the stable operation of your equipment and minimizing the impact of equipment failures on production and operation:

 

Global Spare Parts Supply Network: Set up spare parts supply centers in key global regions, stocking a full range of original spare parts for Xunang electric forklifts (including batteries, motors, controllers, hydraulic components, etc.). Through local logistics networks, the required spare parts can be quickly delivered to your location to ensure the timeliness of maintenance.

 

24/7 Online Technical Support: Open a 24-hour international after-sales service hotline and online consultation channels. Our professional technical team will promptly respond to your fault consultations, provide remote technical guidance, and help you quickly locate and solve simple equipment failures.